1. Your Personal Data
We collect “personal data”, which is information that identifies a living person, or which can be identified as relating to a living person.
2. Personal Data we hold
We hold the following categories of personal data:
2.1 Personal data you provide
We collect data you provide to us. This includes information you give us when you communicate with us, fill in forms on our website, take part in events that we organize, sign up to receive communications from us, make a donation, volunteer, receive sponsorship for yourself or events that you organise, or enter into a contract with us. For example we may hold:
• personal details (name, gender, email, address, telephone etc);
• financial information (such as whether your donations are gift-aided, or account details provided in connection with our sponsorship for yourself or events or activities that you organise);
• details of the ways in which you wish to be contacted by us;
•information collected when you visit our website, including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform, information about your visit, including the URL, page response times, download errors, and page interaction information (such as scrolling, clicks and mouse-overs).
2.2 Special category (‘sensitive’) personal data
We do not normally collect or store special categories of personal data (individual data on racial/ ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life, biometric data or genetic data, or data on offences or alleged offences). We may however collect data on an anonymised basis to monitor the groups accessing our activities and whether we meet our aspirations and legal obligations for equal access.
3. How we use your personal data
3.1 General use
We only ever use your personal data with your consent, or where it is necessary in order to:
• enter into, or perform, a contract with you or provide sponsorship for you or activities that you organize;
• comply with a legal duty;
• protect your vital interests;
• carry out a task in the public interest; or
• for our own (or for a third party’s) legitimate interests, providing your rights do not override these interests.
In any event, we will only use your personal data for the purpose or purposes for which it was obtained.
We use your personal data to communicate with you in order to promote our activities and events and to help with fundraising. This includes keeping you up to date with our projects and events, sending you information about our fundraising, volunteering and other ways you may be able to support us or benefit from our activities.
We use your personal data for administrative purposes including:
• receiving donations;
• maintaining our databases of contact details for our distribution lists;
• carrying out due diligence to meet our compliance duties (for example before accepting financial support or providing sponsorship);
• processing enquiries and requests for information;
• managing feedback, comments and complaints we receive;
• management of suppliers of goods or services and of sponsored activities.
3.4 Internal research and profiling
We carry out research and analysis relating to the success of our activities in the public interest and to help to tailor our communications to you (for example so that you only receive communications about areas of our activities or fundraising you are most likely to be interested in).
4. Disclosing and sharing your personal data
We will never sell your personal data.
If you have opted in to marketing, we may contact you with information about activities of selected organizations that we work with. These communications will always come from us and will usually be incorporated into our own marketing.
We may share your personal data where required to do so for prevention of crime or for taxation purposes (for example, with the police, HMRC) or where otherwise required to do so by other regulators or by law (for example the Charities’ Commission).
5. Fundraising and marketing communications
Unless you have already given us your email address or telephone number so that we can tell you about making donations to us, we must ask you to “opt-in” to receive fundraising or marketing emails from us. You have a choice as to whether you want or receive or continue to receive these messages.
6. Information about children and young people aged 13 or younger
We will not use the personal data of children or young people for marketing purposes and we will not profile it. Personal data about children will only be accessible by our staff on a strictly need to know basis.
7. Data security
8. Storing your personal data
8.1 Where we store your data
We are wholly based in the UK and store data within the UK.
8.2 Retention of your personal data
We will only retain your personal data for as long as it is required for the purposes for which we collected it (e.g. we have a genuine and legitimate reason and we’re not harming any of your rights and interests). This will depend on our legal obligations and the nature and type of information and the reason for which we collected it.
We continually review what information we hold and will delete personal data which is no longer required.
9. Control of your personal data
9.1 Your rights
We want to ensure that you remain in control of your personal data and that you understand your legal rights, which are:
• the right to know whether we hold your personal data and, if we do so, to be sent a copy of the personal data that we hold about you within one month;
• the right to have your personal data erased (though this will not apply if it is necessary for us to continue to use the data for a lawful reason);
• the right to have inaccurate personal data rectified;
• the right to object to your personal data being used for marketing and profiling; and
• (where technically feasible) the right to be given a copy of personal data that you have provided to us.
Should you have a complaint about how we have used your personal data, you can complain to us directly on email@example.com. If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details on how to do so can be found on www.ico.org.uk.
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11. Links to other sites